We, at EasyDMC.com (powered by Travelops LLP.) understand the need of maintaining confidentiality of personal data and we treat all the information that you provide us with as confidential. Like every service operator, we too capture, process and use data as part of our service of offering tourist services online through our portal. We consider protection of your personal data as a part of all the services we provide and thus the same is of prime importance to us.

The inclusions of privacy policy outlined herein will give you a clear understanding on how EasyDMC.com will collect, utilize, and most of all, protect your information that you provide us through any of these sources, such as email, company website, or agent.

We reserve the right to adjust the content of this privacy statement from time to time. It is therefore advisable to periodically review this privacy statement.

1. General Information

We commit ourselves to observe the applicable data protection laws, in particular, the provisions of the Indian Information Technology Act 2000.

We collect, process and use your personal data only with your consent or when this processing or use is permissible by law. We only process or use the data which is required for using the site or the data which you provide to us.

2. Personal Data

EasyDMC.com entails to submit your personal and business details such as name, contact number, location address, email id and payment info when you get in touch with us to enquire about our services and/or se3t up an account and/or at the time booking a tour package. By submitting such details, you allow us to utilize your personal data for further relevant purpose.

3. Use of Information

We collect, process and use the personal data provided by you when you register for our membership and/ or subsequently book services for a third party through our portal for the following purposes:

• Registration and setting up an account:

  Data that you provide when setting up an account, such as your name, business name, email address, telephone number, mobile phone number, postal address and the information provided depending on the intended use of service will be collected, processed and used relating to your activities on the portal (such as purchases and content which you generate or associate with your account).

• Establishing Contact:

  Data that you provide when setting up an account for the purpose of establishing contact will be utilized for the purpose of communication by EasyDMC.com and by the third party service provider (a DMC). The data will also be used be utilized for activities intended to improve the website’s performance like sending promotional emailers and others after having your express permission for the same.

• Booking services for yourself or your guest through the portal:

  Data that you provide when booking services provided by a third party (a DMC) on our portal including your guests’ names, contact numbers, flight tickets, passport details and others will be made available to the service provider, depending on your preferred service package and will be used only as long as the booking is active for the purpose of communication, customer contact and smooth execution of the services. Once the personal data is no longer required by the service provider for these purposes, it will be immediately deleted.

• Billing:

  Data that you provide when booking services provided by a third party (a DMC) on our portal including your business details of name, contact, location, GST number and others will be utilized for billing purposes.

• Communication and chats:

  Any additional data that you provide as part of reviews, chats or general communication will be utilized by us in relevant context on the portal only after securing your permission for the same.

• Miscellaneous:

  Additionally, we collect anonymous technical data, such as the name of your internet service provider, internet browser and operating system, screen resolution and information about the web-sites that directed you to us, the number and date of your visits, your average time on our site and which of our websites you visited. This data is stored automatically. The evaluation is done anonymously and exclusively for statistical purposes with the goal of continuing to improve our web presence for you.

4. Transfer of Personal Data

EasyDMC.com will not share your personal data with third parties, unless you have booked services with them and/or previously given your express permission and/ or the same is permissible by law. We will in particular not sell or otherwise market your data to third parties. Transfers of data to government institutions and authorities is done only within the scope of mandatory national legal requirements. Our employees and partners are obligated by us to maintain secrecy and to comply with legal da-ta protection regulations.

5. Cookies and Google Analytics

1. We use cookies in order to recognize you as a user during the use of the service and to store technical data for the correct functioning of the website on your computer. A cookie is a text file that is stored on your computer and which allows an analysis of your use of the website. With this cookie, we store only each random session and the serial number of your visit.
2. If you do not wish to use cookies, you can block their use in your browser. However, as a result of blocking cookies, it is possible that you may be unable to use certain areas of our website.
3. EasyDMC.com uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics also uses cookies (as explained in para 5.1). The information generated by cookies about your use of the website is usually transferred to a Google service in the United States and stored there. In case IP anonymization is activated on this website, Google will truncate your IP address within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be first transferred to a Google server in the United States and truncated there. Google will use this information on the behalf of EasyDMC.com as the operator of this website for the purpose of evaluating your use of our website, to compile reports for EasyDMC.com on website activities and for providing other services related to website use internet use. The IP address that your browser sends as part of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however we would like to point out that if you do this, you may not be able to fully use all the functions of our website.
4. EasyDMC.com uses the Google service Google Maps (“Google Maps API”) which provides you with more information. Certain data may be transmitted to Google when it is being used, but this is done anonymously.

6. Use of Data for Marketing Purposes / Consent

1. Based on your declaration of consent, EasyDMC.com processes and uses your personal data when applicable for marketing activities, such as for sending emails with general information or advertising information (newsletters).
2. We wish to obtain the following declaration of consent from you:

I agree that every week, EasyDMC.com will send me exciting travel offers and promotional deals by email.

7. Data Collected From Other Sources

We may collect additional information about you from third parties in order to supplement our account information. This information may be, among other things, demographic and navigation data, credit check information and information from credit reporting agencies, to the extent legally permissible.

8. Data Storage

Your personal data will be stored for only as long as necessary for the purposes stated in this privacy statement or for as long as we are required by law or legally obligated to store this information.

9. Secured Financial Transaction

To avoid any kinds of discrepancies in terms of the use of your personal information, we deploy advanced server to secure your orders and process information. The use of sophisticated technical system will provide a further layer of protection to your sensitive data, such as payment details.

10. Right of Access, Rectification, Deletion

You have the right at any time to receive information free of charge about your personal data stored with us. If your data is stored incorrectly or wrongly by us, we will gladly correct, block or delete it. Please inform us of any changes to your data immediately.

Please direct requests for information, questions, complaints or suggestions to the following address:

Travelops LLP.
10, Meghal Estate,
1st Floor, Devidayal Road,
Mulund West, Mumbai -80,
India